Find & Crucially Better Assess Property Businesses

No. As we’re building TrustMix the mission is to drive value to our Users first.

We want to create an open marketplace where everybody in the property community can search, filter down on and find other people and businesses. We strongly believe that in order to do that, TrustMix needs to be as free as possible.

As TrustMix grows we will be looking to add some paid extras and services. Examples we’ll be looking at will be things like Featured Profile Listings, Peer-to-Peer Escrow Services, Referral Fees & Freemium Membership options.

These will all be driven by User feedback and what maintains the core values and overall mission of TrustMix.

Yes. We understand how important your privacy is and we are committed to respecting it. The Privacy Policy link here is designed to give you clear information about what Personal Data we collect and how we use it.

We’ve worked with a Legal Professional to help create the T&C’s, Privacy and Cookie policy documents to make sure that we adhere to what is expected of us for the type of platform that we’ve created.

If there is anything regarding our policy documents that you are unsure of or have questions about then please get in touch with us and we’ll do everything we can to provide clarity.

In our Ratings System there are a wide variety of Rating Factors that when you meet the criteria you gain points. From networking, feedback and further research the Rating Factors are those things that contribute to enhancing trust.

Your score, when added up, is then compared with the maximum score you can achieve, and this is then presented to you and others as a rating between 0.0 and 5.0.

We are continually improving the algorithm behind the Ratings System, to increase the usefulness of TrustMix in helping to make the process easier and less risky for you to find who you want to do business with, hire or be hired by.

It is important that you understand how the TrustMix Ratings System works.

If you have any questions not answered here please do reach out to the TrustMix team, we want to help make TrustMix something that you and others gain value and usefulness from.
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Even though we’re doing our very best to provide you with a property platform that helps you to decide who you want to do business with, hire or be hired by, we’ll always be unable to guarantee that you can trust a person or a business based on their rating alone.

TrustMix will be a tool for you to use and hopefully benefit from, however as useful as tools are, it’s always important to build relationships and good rapport.

Our goal is to help make the process easier and less risky for you to find others. As much as we’d like to, we cannot eliminate risk, and it will always be your responsibility to carry out your own due diligence, satisfy the accuracy of any information and in making decisions when using TrustMix.

We do our best to verify your information once submitted within 24 hours. During busy periods this might be a little longer. Providing that your information meets the criteria you will be shown as ‘verified’ immediately after it has been approved by our team.

No. We’ve set out a process and have defined criteria on what it means to be ‘verified’; and we want to be open and transparent about this.

For example, if a Sourcer is showing as verified it means that we’ve checked and verified their compliance information, specifically their ICO, Redress Scheme, HMRC AML & Professional Indemnity Insurance.

However, it’s important to make clear that you are ultimately responsible for carrying out your own due diligence and satisfying the accuracy of any information and in making any decisions when using TrustMix.